Emergency? Call 911

Connection to Care - a collaborative project between BCACC and BCMSA

Monday-Friday 7am - 10pm

778-247-2273 (CARE)

Your mental health and wellbeing matters.

Connection to care is a phone service providing free, anonymous and confidential support to local government workers in BC

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Your mental health and wellbeing matters.

Connection to care is a phone service providing free, anonymous and confidential support to local government workers in BC

Cultivating Wellbeing one workplace at a time.

Revolutionize mental health support in BC workplaces with our innovative upstream care initiative. Breaking barriers and fostering resilience, we redefine mental health support for individuals, emphasizing prevention and proactive well-being and allowing you to thrive.

Who Can Call for Support?

Anyone working for an organization within WorkSafeBC Classification Unit 753004 Local Government and Related Operations. If you are experiencing a mental health crisis please contact 911 or 1-800-784-2433.

ABOUT THIS ONE-TIME CALL SERVICE

This one-time call service combines immediate support, confidential and anonymous engagement, and comprehensive resources. It makes upstream mental health support accessible, effective, and tailored to local government employees.

Immediate Support

Our program offers immediate triage, ensuring that you can connect with a mental health professional promptly.

Confidential

We provide a confidential phone call feature, ensuring your privacy is our top priority. This means you can openly discuss your thoughts, concerns, and feelings with a supportive mental health professional without worrying about breaches of confidentiality or employer disclosure.

Anonymous 

We understand the importance of anonymity when seeking support. Our program allows you to engage with mental health professionals anonymously. The only information collected will be to ensure overall eligibility for the service and to help direct you to resources. You have the freedom to share your experiences and receive assistance without revealing your identity, fostering a safe and secure space for open dialogue.

Comprehensive Resources:

In addition to your individualized support, our program offers a wealth of immediate resources. These could include educational materials, referrals to community supports, self-help tools, and information on relevant mental health topics. We strive to empower you with valuable insights and tools to enhance your well-being.

A Partnership Between

“The BCACC values initiatives such as this program which is not only an innovative approach but will also help bolster the mental health provision eco-system. The BCACC looks forward to working with the BCMSA and other organizations to pro-actively address the mental health needs of British Columbians.”

Michael Radano
CEO, BC Association of Clinical Counsellors

“By focusing on proactive mental health care, we can help prevent issues before they become more serious, fostering a healthier and more productive life and work environment. This partnership can undoubtedly make a positive difference in people’s lives”

Mike Roberts
CEO, BC Municipal Safety Association

“There is a silent stigma that comes with working in emergency services. The belief is that if we can handle other people’s crises, we should be able to handle our own. Truthfully, sometimes, the burden is too heavy to carry, and we need support. Connection to Care counsellors ease the stress of unspoken beliefs by safeguarding people’s anonymity and providing constructive solutions with acceptance and respect for clients. ” Deanna Buckner BCACC Member

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